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NBN Troubleshooting Guide
Check you have all equipment needed To set up your FTTC connection, it’s essential you have all the equipment outlined over this page and the next: Choose the right location The nbn™ connection box will work best when positioned close to both a power ...Configuring a Draytek 2820 Firewall with 3CX
Introduction This document describes the configuration of a Draytek 2820 for use with 3CX Phone System. We will look into the NAT configuration necessary for 3CX Phone System and the QoS configuration to prioritize SIP and RTP traffic. This guide is ...What SIP responses will cause 3CX to skip to next outbound rule?
Full list The following SIP answers of your provider will cause 3Cx to skip down to the next route: 400 Bad Request, 401 Unauthorized, 402 Payment Required, 403 Forbidden 404 Not Found 405 Method Not Allowed 406 Not Acceptable 407 Proxy ...Configuring Jabra Headsets
Introduction The users of the 3CX Phone System can use Jabra headsets in order to answer/end calls, adjust volume levels, and mute/unmute calls. (Volume and mute control features depend on the capabilities of the headset you are using). Follow the ...Voicemail and Recording Transcription
Introduction This feature requires PRO or Enterprise 3CX license. It requires a GCloud Account with Google Cloud Speech-to-Text API enabled. Recording file compression in “Reporting” > “Recordings” > “Quota” > “Compression” needs to be disabled. The ...
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3CX Mobile App IOS: How to set up your extension
Work remotely from your home, by the pool or at your friendly neighbourhood cafe; the 3CX app for iOS lets you take your office extension along for the ride no matter the destination! Access your company phonebook, make and receive calls, chat with ...3CX Webclient: Managing Chat Messages
Start a chat Click “Chat” > “+” and select “Start a Chat” or “Create Group Chat”. Select the extension(s) to start chatting Receiving customer chat messages You can view chat conversations routed to queues assigned to you. Distinguish Live chat, ...3CX Webclient: Sending an SMS/MMS
SENDING AN SMS/MMS Ensure your extension has SMS / MMS enabled by the administrator Click on “Chat” icon > “+” > “Send SMS”. Type the contact name or number to send an SMS. SMS messages appear with a phone icon in the chat panel. To learn more about ...3CX Webclient: Microsoft 365
USING 3CX WITH MICROSOFT365 *Available only if your Microsoft 365 account has been sync with the 3CX. Update your Status In Microsoft 365, go to your Calendar and add meeting. During meeting Status will update to “Away” or “Do Not Disturb” Launch ...3CX Webclient: Voicemail
Set your voicemail via Web Client / Windows Desktop App Go to “Avatar > Your Name > Greetings”. Record a new greeting or upload a prerecorded message You can have different greetings per status To learn more about 3CX contact us at 1300 100 666 or ...