Popular Articles
3CX Mobile App IOS: How to set up your extension
Work remotely from your home, by the pool or at your friendly neighbourhood cafe; the 3CX app for iOS lets you take your office extension along for the ride no matter the destination! Access your company phonebook, make and receive calls, chat with ...
3CX Webclient: Managing Chat Messages
Start a chat Click “Chat” > “+” and select “Start a Chat” or “Create Group Chat”. Select the extension(s) to start chatting Receiving customer chat messages You can view chat conversations routed to queues assigned to you. Distinguish Live chat, ...
3CX Webclient: Sending an SMS/MMS
SENDING AN SMS/MMS Ensure your extension has SMS / MMS enabled by the administrator Click on “Chat” icon > “+” > “Send SMS”. Type the contact name or number to send an SMS. SMS messages appear with a phone icon in the chat panel. To learn more about ...
3CX Webclient: Microsoft 365
USING 3CX WITH MICROSOFT365 *Available only if your Microsoft 365 account has been sync with the 3CX. Update your Status In Microsoft 365, go to your Calendar and add meeting. During meeting Status will update to “Away” or “Do Not Disturb” Launch ...
3CX Webclient: Voicemail
Set your voicemail via Web Client / Windows Desktop App Go to “Avatar > Your Name > Greetings”. Record a new greeting or upload a prerecorded message You can have different greetings per status To learn more about 3CX contact us at 1300 100 666 or ...