3CX Desktop: How to install 3CX desktop app

The 3CX Web Client is easy to use and combines all the features you need to efficiently communicate, collaborate and connect with colleagues, partners, and customers, straight from your browser or from the native Windows and macOS desktop app. From this one interface, you can easily make calls, view the status of colleagues, hold a video conference, and communicate with customers via voice, live chat, WhatsApp, Facebook, and SMS/MMS.

Let’s get started: Logging on

1. Go to the “Your User Account on your New 3CX System” email.
2. Click on your web client URL, e.g. https://mycompany.3cx.com/webclient/
3. Log in using the credentials in your email or with your Google or Microsoft 365 account.
   

If you’ve lost your Welcome Email you can have it re-sent via the smartphone app (iOS or Android).

Download the Desktop App

The Desktop app for Windows and macOS includes all of the features of the web client but provides a more native experience. To download the app:

1. Click on the Windows or macOS icon at the top of the side menu in the web client.
2. Follow the steps to install and provision the app.

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