Set Office Hours

Set Office Hours

Configure Office hours

You probably don't want calls to ring your mobile in the middle of the night. Thank God for the office hours function then. Here you can configure when your business is open and when you are on break and then route your calls differently when your office is closed. To make all this work you need to not only configure your office hours but you must also ensure the calls are routed to this inbuilt ‘office hours’ IVR menu.

To configure your office hours:

  • Click on the days and specify your opening hours.
  • Add any breaks you might take.
  • Use the “Add” and “Clear” button for each section to add or remove times for every day of the week in one single bulk action.
  • If this group is in a different time zone, you can set the time zone at the bottom of the page.

StartUP - set your office hours


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