Transfer Calls on Desktop

Transfer Calls on Desktop

Blind Transfer

  • Press the “Transfer” key during an active call. The call will be placed on hold.
  • Enter the number you want to transfer to.
  • The person you’re talking to will be transferred to the other line.

Attended Transfer

  • Press the “Attn. Tran” button and enter the extension of the receiver.
  • The original caller will be placed on hold.
  • Once the second party answers, you can announce the caller to the receiver.
  • Then you may end the call on your phone.
  • If the receiver declines the transfer, the call will be sent to the receiver’s voicemail.

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